Best Practices

Key considerations when integrating bill payment and top up services

Your customers - how do you interact with them?
Introduce Bill Pay to your customers - simply iconography and familiarity - flags, biller logos - builds trust and reassurance. Contact us for sample logos and bills.
Educate your customers about Bill Pay - Domestic and Cross Border - and upsell so you go from 1 bill at $30 to 4 bills and a monthly amount $150-200.
Design the transaction flow using the biller inputs requirement to educate consumers
Utilise insight provided by BILRS to avoid customer failures e.g. minimum and maximum amounts
Engage your customers month on month with Bill Payment reminders at the individual level, these can drive over 80% monthly engagement and using the webhooks we push the bill balance as soon as it is available.
Run marketings campaigns to your customers - Push Notification / Emails